All orders are shipped from Santiago of Chile, All orders have track and trace. All orders are dispatched by Correos Chile.

Standard or Express shipping

If you choose standard shipping your local postal service will make the final delivery to you. 

Delivery times

We dispatch all orders within 2 business days.

Standard shipping:

– Europe: 12 business days
– Rest of the world: 10 business days*

Express shipping:

– Europe: 4 business days
– Rest of the world: 3 business days*

Note! We can’t take responsibility for any delays out of our control, like customs delays etcShipping costs

Depending on your country, standard shipping costs varies from 20 EUR. Express shipping is between 30 EUR. All shipping costs will be shown upon checkout.

Please be advised that local taxes and import duties may apply and is not included in the shipping costs.

If you are not home upon delivery

If you have selected standard shipping and if you are not home upon delivery, your package will instead be delivered to a post office near you, so that you can collect it at a later time. Your local postal service will advice you about this.

Methods of payment

We accept payment with VISA, VISA Electron, Mastercard, Maestro, American Express and PayPal. It is also possible to make the payment via a bank/wire transfer, in that case you will receive payment details in the order confirmation. We will ship the order as soon as the payment is our account. The payment must be completed within 7 business days, otherwise the order will be cancelled.